Process

Understanding Patterns of business

The patterns in your business are those repeated behaviours internally and externally, that create your culture and determine your business results. We explore and challenge these patterns within to enrich and add value to your business.

Formation.
Brand insights.

We believe the patterns in your business unlock and determine your success but you can’t change these patterns without first understanding them. We work with you to understand everything from the rhythm of your business to the rituals of your customers. We look at every detail of your business and industry: nothing is left unchallenged.

Exploration.
Brand strategy.

Next we look for patterns in the outside world, and what they could mean for your brand. We explore the possibilities: experimenting with new interactions, behaviours and relationships. Only once we have done this, do we articulate your brand or communications strategy, as a foundation for an unforgettable solution.

Creation.
Brand experience.

We craft solutions that change the way people experience your business, products and services. We develop new stories, told like never before, to break old patterns of behaviour. We create executions that stop people in their tracks, make them take the extra second to reflect, or even change their behaviour completely.

Our purpose
is to create, craft and
nurture brands that
deliver transformative
business results.

Partners

We are a collective of senior global branding partners with a broad network of strategists and creatives, specially selected to achieve transformative business results.

David Gilligan
David Gilligan
Founder
David has been at the forefront of design in both London and Sydney for over 25 years. He has worked on global brands such as Vodafone, British Airways and EY, right through to start ups on three continents.

An award-winning and conscientious team leader, David develops brands through insight and collaboration that transform and unleash business potential. David developed the concept ‘Patterns of Business’ and believes it is the perfect process to crafting beautiful brand design to enrich and add value to your business.

David’s three key strengths include developing big ideas, using his experience to enhance brands, as well as his professional versatility.

Jonathan Ross
Jonathan Ross
Strategic Partner
Jon has over 20 years of experience in advertising, publishing, international digital media & technology, working with many of the world’s best known, and best run, corporations such as Google, Diageo and Microsoft.

He has enjoyed working with some of the smartest people, helping to create profitable businesses, cracking M&A, developing start-up’s, building new business platforms and advising established companies on how to reinvent their offering. Jon is a business veteran, who feels privileged to have lived in the era of transformation, shifting from analogue to digital, and thrives on building global brands, developing household names, and always having serious fun in bringing about positive change.

Jon’s three key strengths are his ability to learn new and innovative marketplaces quickly, create robust business and brand strategies and his renowned ability to look forward and not back.

Ben Garner
Ben Garner
Digital Partner
Since founding Kode Digital in 2010, Ben has guided, designed and developed a wide range of digital experiences across web, mobile and social platforms for several clients including Dell and Very as well as various corporate and leading hospitality groups.

Ben is a thought leader and a designer-developer advocate. He endlessly brings a designer’s touch to technical obstacles and a developer’s rigour to design challenges.

Ben’s three key strengths include combining visually compelling design with a fearless attitude towards new technology, keeping things simple and always seeing the big picture.